FAQ

What is Alka?

Alka is a premium car accessories brand in Egypt. We sell Alka cars accessories — including wireless CarPlay adapters and headlight care — with nationwide delivery and a 1-year warranty. The official store is alkaeg.com.

How long does shipping take?

Most Alka orders within Egypt arrive in 2–5 business days via express delivery.

Do you offer a warranty?

Yes. Every Alka product includes a 1-year warranty covering manufacturing defects.

What payment methods do you accept?

You can pay securely at checkout with the payment options enabled on our store (cards and local methods where available).

Can I track my order?

Yes. After your Alka order ships, you will receive tracking details by email (and WhatsApp if you enabled notifications).

How do I install the Wireless Apple CarPlay Adapter?

Plug the Alka adapter into your car’s USB port, pair with your phone, and follow the on-screen prompts. Full instructions are included with your order.

How do I contact support?

Use our Contact page, call +201055332282, or WhatsApp chat on the store. We typically reply within one business day.

What is your return policy?

Unused Alka products in original packaging can be returned within 14 days of delivery. See our Refund Policy.